Private Coaching

Terms & Conditions


This coaching agreement sets out the ground rules and practical arrangements for transformational coaching sessions between the coach and the client and outlines the responsibilities and rights of both.

The coach Anna Knapik and the client agree to engage in a coaching programme through online meetings.

This agreement is made for one of the two options:

  1. Three-month private coaching package
  2. Six-month private coaching package

The difference between these packages is in the number of sessions and the period of ongoing support offered to the client as outlined below:



The client will have access to:

  • 3 months of high-touch support with my heart & eyes on your transformation;

  • 9 weekly 90-minute coaching & mentoring sessions via Zoom (3 per month);

  • Access to training content: workbooks & video trainings where relevant;

  • Goals after each session to keep you on track and accountable;

  • Weekly homework assignments & tailor-made assignment projects during integration weeks to maximise your results;

  • Ongoing email & voice messaging support and feedback Mo-Fri via Whatsapp/Voxer in between sessions;

  • Welcome Pack upon enrolment so you can dive right into the process.


The client will have access to:

  • 6 months of high-touch support with my eyes on your business;

  • 18 weekly 90-minute coaching sessions via Zoom (3 per month);

  • Full access to my one of my signature programs: SoulBiz Lab or SoulBiz Elevate (depending on your level of business);

  • Access to training videos & workbooks for each pillar of the program and all your business needs — your roadmap to success;

  • Ongoing email & voice messaging support and feedback Mo-Fri via Whatsapp/Voxer to cover you fully;

  • 6 x implementation weeks with personalised homework assignments specific to your goals + bonus content as per your request;

  • Welcome Pack upon enrolment so you can dive right into the process.



Coaching is a partnership between the coach and the client in a thought-provoking and creative process that inspires the client to maximise personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.


The purpose of the coaching relationship is to support the client in the achievement of her goals. The coach will bring attentive listening, situational comprehension, proven tools as well as her commitment to the client’s success. The client can expect to be challenged and offered novel perspectives, a range of suitable coaching tools and proven strategies. The client can also expect requests from the coach (including homework assignments) to maximise the results of the programme. The client agrees to be coachable, communicate honestly, be open to assistance and feedback and to create the time and energy to participate fully in the programme.


The sessions will take place online via Zoom. The coach will call the client at the specified time, unless other arrangements are made. The coach will be available to the client for voice messaging support via Voxer in between scheduled meetings from Monday through Friday. If the client wishes to connect with the coach in between sessions with a challenge, a success or an inquiry, the coach will make every attempt to respond to the query within 24 hours. The coach will provide this extra level of service at no additional charge. 


The total cost of the program will vary depending on the selected package. The client and the coach will meet for 9 or 18 sessions, each 90 minutes in duration. The total cost of these coaching sessions is respectively:

  1. The 3-month coaching package: EUR 3300 pay in full or 3 monthly payments EUR 1200 each.
  2. The 6-month coaching package: EUR 5500 pay in full or 3 payments EUR 1900 or 6 payments EUR 1000 each.

This should be paid upfront via credit card or bank transfer. The client understands that coaching is customarily paid for in advance and there are no refunds for time utilised with the coach and agrees to honour the scheduled session times.


The packages are non-refundable. The coach has invested considerable time and effort in creating the programme and if the client decides to withdraw at any time for any reason, they are still fully responsible for making all programme payments, and no refunds will be provided on any live sessions.


Coaching sessions can be rescheduled by either the client or the coach with a 24-hour notice. If the client does not show up for a scheduled call, for any reason, and provides no notice, that time will not be made up. If the coach needs to reschedule, she will give the client at least 24 hours notice, barring an emergency or illness.


The coach agrees to partner with the client to identify and achieve their personal and professional goals. The coach cannot guarantee results. Results will be created by the client having the courage and determination to forward the action in their life. During the time spent together in the coaching sessions, the coach will devote her time, thoughts, and energy to the client. In between sessions the coach may not be instantly available, however she will always attempt to be available within 24 hours. 

There are many factors that influence results, so no guarantees can be made as to the results the client will experience through this programme. The client agrees that the coach is not responsible for the client’s physical, mental, emotional and spiritual health, for their financial earnings or losses, or for any other result or outcome that they may experience through this programme. Nothing related to this programme is intended to be considered medical, mental health, legal, financial, or religious advice in any way. For specific questions related to their financial, legal or tax situation, the client should consult their own attorney, accountant, and/or financial advisor. For specific questions related to health, religion, spirituality, or faith, they should contact their respective practitioner.


This coaching relationship, as well as all information (documented or verbal) that the client shares with the coach as part of this relationship, is bound to confidentiality, but is not considered a legally confidential relationship. The coach agrees not to disclose any information pertaining to the client without the client’s written consent unless when required by law or there is a legitimate reason to know such information for a member of the coach’s team or staff.


The coach retains all ownership and intellectual property rights to the programme content and materials provided to the client through the programme including all copyrights and trademarks belonging to the coach. The programme content and materials are being provided to the client for their individual use only and with a single-user license which means that the client is not allowed or authorised to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the programme or programme materials, electronically or otherwise, for business or commercial use, or in any other way that earns them money, without prior written permission by the coach.


The client acknowledges that they take full responsibility for themselves and all decisions made before, during and after the programme. They accept full responsibility for their choices, actions and results before, during and after this programme, and they knowingly assume all of the risks of the programme related to their use, misuse, or non-use of the programme or any of the programme materials. This programme and the programme materials are being provided as self-help tools for the client’s own use and for informational and educational purposes only. 

The client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and the interactions with the coach. As such, the client agrees that the coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the coach. No information included in this programme is intended and should be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment.  The client understands that coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any medical or mental disorder/disease.

By proceeding with the payment, the client agrees with the terms and conditions of this Coaching Agreement.