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The Premium Signature Offer

GROUP PROGRAMME

Terms & Conditions

INTRODUCTION

This agreement sets out the ground rules and practical arrangements for training and group coaching sessions between the coach and the client and outlines the responsibilities and rights of both within the Premium Signature Offer programme.

The client and the coach Anna Knapik under the brand of Miannah agree to engage in a coaching, mentorship and training programme through online meetings. This agreement is made on the day of purchase.

  • 10 x weekly group coaching & mentorship sessions via Zoom (3 per month + 1 orientation call);
  • Access to actionable video lessons and supporting materials contained within 3 programme pillars which will be your roadmap to building, marketing & selling your premium signature offer;
  • Ongoing support & connection in an exclusive FB group;
  • My eyes on your business and regular support, feedback and accountability for 3 months;
  • Bonus content & templates (The Foundations of the Psychology & Energetics of Selling Premium Masterclass, The Ultimate Guide to Successful Sales Conversations, Email & social media content flow templates).

COACHING DEFINITION

Coaching is a partnership between the coach and the client in a thought-provoking and creative process that inspires the client to maximise personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals. Since this programme is a group programme, the client is given a chance to additionally benefit from the experience, knowledge and support of the other programme participants.

 

    COACHING RELATIONSHIP

    The purpose of the coaching relationship is to support the client in the achievement of their goals. The coach will bring attentive listening, situational comprehension, proven tools and commitment to the client’s success. The client can expect to be challenged and offered novel perspectives as well as a range of suitable coaching and strategy tools. The client can also expect requests from the coach (including homework assignments) to maximise the results of the programme. The client agrees to communicate honestly, be open to assistance and feedback, and to create the time and energy to participate fully in the programme.

    SESSIONS

    The sessions will take place online via Zoom at the specified time, unless other arrangements are made. The coach will be available to the client for additional support in a private Facebook group in between scheduled meetings. If the client wishes to connect with the coach in between sessions with a challenge, a success or an inquiry, the coach will make every attempt to respond to the query within 24 hours. The coach will provide this extra level of service at no additional charge.

    RESCHEDULING

    In the group option the coaching sessions cannot be rescheduled by the client. If the coach needs to reschedule, she will give the clients at least 24 hours notice, barring an emergency or illness.

    In the private coaching option if the client needs to reschedule, she will give the clients at least 24 hours notice, barring an emergency or illness.

    PAYMENT

    The total cost of the programme is EUR 2222 paid in full or 3 monthly instalments EUR 790 each.

    This should be paid upfront before the start of the programme. The client understands that coaching is customarily paid for in advance, and there are no refunds for time utilised with the coach and agrees to honour the scheduled session times.

    REFUND POLICY

    The programme is non-refundable. The coach has invested considerable time and effort in creating it and if the client decides to withdraw at any time for any reason, they are still fully responsible for making all programme payments, and no refunds will be provided on any live sessions.

    RESULTS

    The coach agrees to partner with the client to identify and achieve their personal and professional goals. The coach cannot guarantee results. Results will be created by the client having the courage and determination to forward the action in their life. During the time spent together in the coaching sessions, the coach will devote her time, thoughts, and energy to the client. In between sessions the coach may not be instantly available, however, she will always attempt to be available within 24 hours.

    There are many factors that influence results, so no guarantees can be made as to the results you will experience through this programme. The client agrees that the coach is not responsible for the client’s physical, mental, emotional and spiritual health, for their financial earnings or losses, or for any other result or outcome that they may experience through this programme. Nothing related to this programme is intended to be considered medical, mental health, legal, financial, or religious advice in any way. For specific questions related to their financial, legal or tax situation, the client should consult their own attorney, accountant, and/or financial advisor. For specific questions related to health, religion, spirituality, or faith, they should contact their respective practitioner.

    CONFIDENTIALITY

    This coaching relationship, as well as all information (documented or verbal) that the client shares with the coach as part of this relationship, is bound to confidentiality, but is not considered a legally confidential relationship. The coach agrees not to disclose any information pertaining to the client without the client’s written consent unless when required by law or there is a legitimate reason to know such information for a member of the coach’s team or staff.

    INTELLECTUAL PROPERTY RIGHTS

    The coach retains all ownership and intellectual property rights to the programme content and materials provided to the client through the programme including all copyrights and trademarks belonging to the coach. The programme content and materials are being provided to the client for their individual use only and with a single-user license which means that the client is not allowed or authorised to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the programme or programme materials, electronically or otherwise, for business or commercial use, or in any other way that earns them money, without prior written permission by the coach.

    LIABILITY

    The client acknowledges that they take full responsibility for themselves and all decisions made before, during and after the programme. They accept full responsibility for their choices, actions and results before, during and after this programme, and they knowingly assume all of the risks of the programme related to their use, misuse, or non-use of the programme or any of the programme materials. This programme and the programme materials are being provided as self-help tools for the client’s own use and for informational and educational purposes only.

    The client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and the interactions with the coach. As such, the client agrees that the coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the coach. No information included in this programme is intended and should be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment.  The client understands that coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any medical or mental disorder/disease.

    I have read and agree with the Coaching Agreement.